Sources

  • 1. "Email Statistics Report, 2011-2015" – The Radicati Group, Inc.
  • 2. "The Social Economy" – McKinsey Global Institute
  • 3. "Social Business: What are Companies Really Doing?" – MIT Sloan Management Review
  • 4. "Listening And Engaging In The Digital Marketing Age" – Forrester Consulting
  • 5. "The Social Mind" – Society for New Communications Research
  • 6. "The Social Economy" – McKinsey Global Institute
  • 7. "Leading Through Connections: Insights from the Global Chief Executive Officer Study" – IBM
  • 8. "Social Media: Impact and Relevance in Managing Human Resources in India" – Wipro
  • 9. "Leading Through Connections: Insights from the Global Chief Executive Officer Study" – IBM
  • 10. "Listening And Engaging In The Digital Marketing Age" – Forrester Consulting
  • 11. "Social Business Readiness: How Advanced Companies Prepare Internally" – Altimeter Group
  • * "Social Business: What are Companies Really Doing?" – MIT Sloan Management Review